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Version 1.0 — effective 15 May 2026
These General Terms and Conditions (“GTC”) of BO 1 GmbH, trading as LaunchCI (“LaunchCI”, “we”, “us”), govern all business relationships with you (“Customer”, “you”) for the provision of consulting services, AI implementation projects, access to the managed Agents by LaunchCI platform, use of the free tools and the chat assistant offered on the Website, the demo booking service, and any other services we provide (individually and collectively, the “Services”). These GTC apply exclusively to businesses (Unternehmer) within the meaning of § 14 BGB; they do not apply to consumers within the meaning of § 13 BGB.
The provider of the Services is:
BO 1 GmbH — LaunchCI
Zehdenicker Str. 5
10119 Berlin
Germany
Managing Director: André Beyer. Registered with the Charlottenburg Local Court of Berlin under HRB 205856. VAT ID (USt-IdNr.): DE323492228. Email: hello@launch.ci.
Unless expressly agreed otherwise, these Terms and Conditions apply to all business relationships between us and the Customer in connection with the Services, including pre-contractual communication. Any deviating, opposing or supplementary terms and conditions of the Customer only form part of the contract if we have expressly agreed to their applicability in writing.
If we and the Customer enter into an individual written agreement, an order confirmation, a statement of work or a subscription order form (an “Individual Agreement”), the following order of precedence applies in the event of contradictions: (i) the Individual Agreement; (ii) any product-specific terms or service descriptions that are referenced in the Individual Agreement; (iii) these GTC.
In these GTC, the following capitalized terms have the meanings set out below:
Depending on the Individual Agreement and the offer selected, we provide in particular:
LaunchCI will perform the AI implementation project as described in the applicable Order Confirmation. Each Fixed-Scope Project has a defined scope, timeline, and set of Deliverables. LaunchCI performs the services with due professional care and with the degree of skill to be expected of a competent AI implementation provider.
Unless the Order Confirmation specifies otherwise, projects are completed within 5–15 business days from the date all required Customer inputs and access have been provided. Time commitments are contingent on the Customer providing cooperation as set out in section 8.
Fixed-Scope Projects result in full handover of Deliverables to the Customer. Unless agreed otherwise, LaunchCI does not provide ongoing maintenance, support, or retainer services for Fixed-Scope Projects after handover.
Under a Subscription Agreement, LaunchCI grants the Customer a non-exclusive, non-transferable right to access and use the Managed Platform during the subscription term, solely for the Customer's internal business purposes, subject to any user or usage limits set out in the Order Confirmation.
LaunchCI will make the Managed Platform available with commercially reasonable uptime. Planned maintenance windows will be announced in advance where practicable. LaunchCI is not liable for downtime caused by third-party infrastructure providers, force majeure events, or circumstances outside its reasonable control.
Any change to an agreed project scope or subscription must be agreed in writing by both parties. LaunchCI is entitled to adjust the timeline and fees proportionally in response to a scope change requested by the Customer.
We may use subprocessors and third party providers to provide parts of the Services, in particular infrastructure and model providers. We remain responsible for the performance of the Services in accordance with these Terms and Conditions.
The Free Tools are provided free of charge for evaluation use. The following additional terms apply to their use:
By providing input to a Free Tool you warrant that you have the rights required for the described use and that the input does not violate the law or rights of third parties.
The chat assistant is provided purely for informational purposes. Answers are generated automatically and may be incomplete, outdated or incorrect. The chat does not provide legal, tax, financial, medical or other professional advice, and no advisory or contractual relationship is formed by using it.
Please do not enter personal data of third parties, special categories of personal data (Art. 9 GDPR), passwords, credentials, payment information, trade secrets or other confidential data into the chat. Conversations may be reviewed for quality assurance and abuse prevention, as described in our Privacy Policy.
You may book a demo via the Calendly widget embedded in the Website at /demo. By booking a demo you accept the terms of service of Calendly as the operator of the booking widget and consent to the processing of the data you provide (name, email, optional company details and scheduling preferences) for arranging and conducting the demo and related pre-contractual communication. The demo is non-binding, creates no obligation to conclude a paid contract and may be rescheduled or cancelled by either party with reasonable notice.
Descriptions of the Services and prices on the Website are non-binding and constitute an invitation to make an offer (invitatio ad offerendum); they do not constitute a binding offer. A contract for paid Services is concluded when we issue a written order confirmation, statement of work or other Individual Agreement or otherwise confirm the order in writing (including by email). Unless otherwise stated, offers are valid for thirty (30) days from their date of issue.
The Customer accepts these GTC at the latest upon placing an order or accessing the Services, whichever occurs first.
Where access to a Service requires the creation of an account, the Customer is responsible for (i) the accuracy of its registration data, (ii) protecting its access data against unauthorised use, (iii) authorising and supervising the Users and (iv) all activities under the Customer account. The Customer must notify us without undue delay of any unauthorised use of the account or other security incident.
The Customer shall cooperate as is reasonably necessary for the performance of the Services. The Customer shall in particular:
Where the Customer's failure to cooperate delays performance, any agreed timelines are extended accordingly and LaunchCI shall not be in breach due to such delay.
The Customer is responsible for ensuring that all Users comply with these GTC and with any acceptable use policy published by LaunchCI. The Customer is liable for the acts and omissions of its Users as if they were its own.
The Customer must not, and must ensure that Users do not, use the Services to:
LaunchCI reserves the right to suspend or terminate access if it reasonably believes a breach of this section has occurred or is imminent.
The Services use machine learning models, including third-party models, to generate Outputs. The Customer acknowledges that
AI-generated outputs may contain errors, omissions, or inaccuracies. The Customer must not rely on AI outputs as a substitute for professional advice (legal, financial, medical, or otherwise) without independent verification.
All intellectual property rights in the Managed Platform, LaunchCI's proprietary tools, methodologies, frameworks, and pre-existing know-how remain exclusively with LaunchCI. Nothing in these GTC transfers any such rights to the Customer.
Upon receipt of full payment of the applicable project fee, LaunchCI assigns to the Customer all intellectual property rights in the Deliverables specifically created for the Customer under the Project Agreement, to the extent such rights are freely assignable. LaunchCI retains ownership of any pre-existing or general-purpose tools, libraries, and components incorporated into Deliverables, but grants the Customer a perpetual, royalty-free, non-exclusive licence to use them as incorporated in the Deliverables.
The Customer retains all intellectual property rights in Customer Content. The Customer grants LaunchCI a limited, non-exclusive licence to use Customer Content solely to provide the Services. This licence terminates when the Agreement ends.
Unless otherwise agreed in the Individual Agreement, upon full payment you receive the rights of use in the AI Agents and Outputs that are necessary for the intended business use and the purpose for which they were created. You acknowledge that Outputs are generated automatically, that identical or similar Outputs can also be generated for other customers, and that no exclusivity is promised.
LaunchCI does not use Customer Content to train, fine-tune, or evaluate any AI or machine learning model for any purpose other than providing the Services to that Customer's account.
If the Customer provides feedback, suggestions, or ideas relating to the Services (“Feedback”), LaunchCI may use and incorporate such Feedback without restriction or compensation.
We may analyse the use of the Services on an aggregated and anonymised basis (e.g. volumes, latency, error rates) and use the results to operate, secure, bill, analyse and improve the Services, provided that no conclusions can be drawn to the Customer or to individual persons.
Project fees are as set out in the Order Confirmation and are payable in full in advance unless the parties have agreed a different payment schedule in writing. LaunchCI will issue an invoice upon confirmation of the order.
Subscription fees are billed in advance on the monthly or annual cycle selected by the Customer. Fees for the first period are due immediately upon execution of the Agreement. Subsequent periods are invoiced automatically at the start of each billing cycle.
Invoices are due for payment within 14 days of the invoice date without deduction. Payment must be made in euros by bank transfer or the payment method specified by LaunchCI. All stated prices are net of statutory value-added tax (VAT), which will be added at the applicable rate.
If the Customer fails to pay by the due date, LaunchCI may (a) charge statutory default interest pursuant to § 288 BGB; (b) suspend access to the Services after giving five business days' written notice; and (c) terminate the Agreement for material breach in accordance with section 20.
The Customer may only set off amounts against LaunchCI's claims if the Customer's counterclaim is undisputed, legally established by a court of competent jurisdiction, or ready for decision.
For Subscription Agreements with a term of twelve months or longer, LaunchCI may adjust subscription fees once per year, effective at the start of the next billing cycle, by giving at least 30 days' written notice. If the Customer does not accept a fee increase, it may terminate the subscription with effect from the date the increase takes effect.
We process personal data in accordance with the applicable data protection legislation. Information on the processing of personal data of visitors, customers, users, demo participants and users of the Free Tools, and on the assertion of data subject rights, is set out in our Privacy Policy.
Each party acts as an independent controller with respect to personal data it processes for its own purposes. Where LaunchCI processes personal data on behalf of the Customer as part of the Services, it does so as a data processor within the meaning of Art. 4(8) GDPR.
Where LaunchCI acts as processor, the parties shall enter into a data processing agreement (DPA) compliant with Art. 28 GDPR. The DPA is available upon request and is incorporated into the Agreement by reference upon execution. In the event of conflict between the DPA and these GTC on matters of data protection, the DPA prevails.
Customer Content processed through the Managed Platform is stored on infrastructure hosted within the European Union. LaunchCI does not transfer Customer Content outside the EEA in the course of normal operations without the Customer's prior written consent and an appropriate legal transfer mechanism.
Each party (“Receiving Party”) shall keep confidential all non-public information of the other party (“Disclosing Party”) that is designated as confidential or that should reasonably be understood to be confidential given the circumstances of disclosure (“Confidential Information”).
The Receiving Party shall (a) not use Confidential Information for any purpose other than performing its obligations or exercising its rights under the Agreement; (b) protect Confidential Information with at least the same degree of care it uses for its own confidential information, and in any event no less than reasonable care; and (c) not disclose Confidential Information to any person other than employees, contractors, and professional advisers who need to know it and who are bound by equivalent confidentiality obligations.
Confidential Information does not include information that: (i) is or becomes publicly available through no fault of the Receiving Party; (ii) was already known to the Receiving Party before disclosure; (iii) is independently developed by the Receiving Party without reference to the Confidential Information; or (iv) is required to be disclosed by law, court order, or regulatory authority, provided that the Receiving Party gives the Disclosing Party prior written notice and cooperates in seeking a protective order to the extent permitted by law.
These confidentiality obligations survive termination of the Agreement for three years.
We use third party providers for parts of the Services, in particular for the hosting of the infrastructure, for the Calendly demo widget, for the n8n chat runtime and for external AI model providers. A current overview of these providers and the relevant legal bases can be found in our Privacy Policy.
The Customer agrees that we may add, replace or remove processors and third party providers in the ordinary course of business, provided that the level of protection of Customer Content and personal data is at least as high as required by these Terms and by law. Where we act as a processor for the Customer, the change management procedure of the applicable data processing agreement shall apply.
For paid Services we rely on the proven cloud infrastructure of our providers. Specific availability rates, maintenance windows and support hours, if agreed, are set out in the Individual Agreement; without such an agreement no specific availability rate is owed.
The Website, the Free Tools, the chat and the Demo are provided without any commitment as to availability or response time. We may carry out maintenance and technical updates at any time; where practicable we announce planned maintenance for paid Services in advance.
In the absence of an agreed support level, support requests for paid Services may be made via the support contact form or by email.
Legally, the paid Services constitute a contract for the temporary provision of software as a service (§§ 535 ff. BGB) in the case of subscriptions and a contract for work and services (§§ 631 ff. BGB) in the case of Fixed-Scope Projects, as agreed in the Individual Agreement. Warranty law follows the statutory provisions subject to the clauses below.
LaunchCI warrants that:
Except as expressly set out in section 17.1, the Services are provided “as is.” LaunchCI does not warrant that the Services will be uninterrupted, error-free, or free from harmful components, or that any outputs produced by AI components will be accurate, complete, or suitable for any particular purpose. The Customer is solely responsible for evaluating and validating any AI outputs before acting on them.
AI-generated outputs may contain errors, omissions, or inaccuracies. The Customer must not rely on AI outputs as a substitute for professional advice (legal, financial, medical, or otherwise) without independent verification.
For AI Agents and Outputs we do not warrant that they are complete, error-free or suitable for a specific use; the limitations of section 10 apply. To the extent permitted by law, warranty claims are excluded if the defects are due to incorrect or incomplete Customer Content or to the use of the Services in a manner contrary to the contract, unless the Customer was not responsible for the cause.
The Customer warrants that:
To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, special, incidental, or consequential loss or damage, including loss of profits, loss of revenue, loss of data, loss of business, or loss of anticipated savings, arising out of or in connection with the Agreement, regardless of whether such loss was foreseeable or the party had been advised of the possibility of such loss.
LaunchCI's total aggregate liability to the Customer for all claims arising out of or in connection with the Agreement in any twelve-month period shall not exceed the total fees actually paid by the Customer to LaunchCI during the twelve months immediately preceding the event giving rise to the claim.
Nothing in these GTC limits or excludes liability for: (a) death or personal injury caused by negligence (Verschulden); (b) fraud or fraudulent misrepresentation; (c) intentional misconduct (Vorsatz) or gross negligence (grobe Fahrlässigkeit) by LaunchCI or its legal representatives or senior employees; (d) liability under the German Product Liability Act (Produkthaftungsgesetz); or (e) any other liability that cannot be excluded or limited by applicable law.
The Customer acknowledges that the fees reflect the allocation of risk set out in this clause and that LaunchCI would not have entered into the Agreement without these limitations.
The Customer shall indemnify and hold harmless LaunchCI and its officers, employees, and contractors from and against any claims, losses, damages, costs (including reasonable legal fees), and liabilities arising from: (a) the Customer's or Users' use of the Services in breach of these GTC; (b) Customer Content infringing a third party's rights; or (c) the Customer's breach of applicable law.
A Project Agreement commences on the date of the Order Confirmation and ends upon final handover of the Deliverables and settlement of all outstanding fees, unless earlier terminated.
A Subscription Agreement commences on the date of the Order Confirmation and continues for the initial subscription term specified therein. At the end of the initial term, the subscription automatically renews for successive periods of equal length unless either party gives written notice of non-renewal at least 30 days before the end of the then-current term.
The Customer may cancel at any time through its account settings or by written notice to LaunchCI. Cancellation takes effect at the end of the current billing period; no refund is issued for the unused portion of any prepaid period, except as required by applicable law.
Either party may terminate the Agreement with immediate effect by written notice if: (a) the other party commits a material breach and, if the breach is capable of remedy, fails to remedy it within 14 days of receiving written notice specifying the breach; (b) the other party becomes insolvent, enters administration or receivership, makes an assignment for the benefit of creditors, or is the subject of insolvency proceedings that are not dismissed within 30 days; or (c) the other party ceases or threatens to cease to carry on business.
Upon termination or expiry of the Agreement: (a) all rights and licences granted to the Customer under the Agreement cease immediately; (b) the Customer shall cease all use of the Services and delete any LaunchCI Confidential Information in its possession; (c) for Subscription Agreements, the Customer may request an export of its Customer Content within 30 days of termination — LaunchCI will provide the export in a commonly used format and will delete Customer Content from production systems within 30 days of the export or, if no export is requested, within 30 days of termination; and (d) all accrued payment obligations survive termination.
Clauses that by their nature should survive termination (including sections 11, 13, 14, 17, 18, 19, 21, 22 and 26) shall survive.
The Services and, in particular, the chat and the Free Tools are further developed continuously. We may change or extend them, unless this is unreasonable for the Customer. We will inform the Customer in good time about material changes to the paid Services; if such a change is unreasonable for the Customer, it may terminate the affected Service with reasonable notice.
LaunchCI may amend these GTC at any time by posting the updated version at launch.ci/terms and notifying the Customer by email or through the Services at least 30 days before the changes take effect. If the Customer objects to the amended GTC, it may terminate its subscription or any ongoing project with effect from the date the changes take effect by giving written notice before that date. Continued use of the Services after the effective date constitutes acceptance of the updated GTC.
Neither party shall be liable for any delay or failure to perform its obligations under the Agreement to the extent such delay or failure results from events beyond that party's reasonable control, including acts of God, natural disasters, war, civil unrest, government actions, epidemics, or failures of third-party infrastructure providers (“Force Majeure Event”).
The party affected by a Force Majeure Event shall notify the other party promptly and use reasonable endeavours to mitigate the effect. If the Force Majeure Event continues for more than 30 consecutive days, either party may terminate the Agreement by written notice without liability other than for amounts already due.
The Customer may not assign or transfer any of its rights or obligations under the Agreement without LaunchCI's prior written consent. LaunchCI may assign the Agreement to an affiliate or to a successor in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided LaunchCI gives prior written notice to the Customer.
All notices under an Agreement must be made in text form and sent to the contact addresses stated in the Individual Agreement; unless otherwise agreed, invoices may be sent electronically. Notices by email are deemed received on the next business day.
General notices to us can be sent to hello@launch.ci or via the contact form.
The Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior negotiations, representations, and agreements relating to that subject matter. Neither party has relied on any representation, warranty, or undertaking not expressly set out in the Agreement.
No failure or delay by either party in exercising any right or remedy under the Agreement shall constitute a waiver of that right or remedy. A waiver is effective only if given in writing.
These GTC do not confer any rights on any person other than the parties to the Agreement and their permitted successors and assigns.
These GTC and all Agreements concluded under them are governed exclusively by the laws of the Federal Republic of Germany, excluding its conflict-of-laws provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
The exclusive place of jurisdiction for all disputes arising out of or in connection with these GTC or any Agreement is Berlin, Germany, provided the Customer is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law within the meaning of German law.
The European Commission provides a platform for online dispute resolution (ODR) at ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
If any provision of these GTC is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force. The invalid provision shall be replaced by a valid provision that as closely as possible achieves the economic intent of the invalid provision.
Questions about these GTC or any Agreement should be directed to:
BO 1 GmbH — LaunchCI
Zehdenicker Str. 5
10119 Berlin, Germany
E-Mail: hello@launch.ci
